When many people hear ‘phone counselling’, they think Skype, FaceTime or other similar teleconferencing options. In my practice, phone counselling means phone counselling – as in ‘old school’ telephone counselling. In order to guarantee privacy and confidentiality, I do not provide counselling via Skype. I also believe that phone counselling is more personal than teleconferencing: it’s a voice-to voice experience that is not competing for our attention with a screen.
Phone counselling can work for a number of situations including:
At this time I am only able to provide phone counselling to residents of British Columbia, the Yukon and Nunavut. This is due to the fact that social work is a highly regulated profession, and social work legislation currently varies from province to province and is province-specific. My social work registration (04462) is for British Columbia, and while I am consistently practicing in BC, social work regulators govern according to the province that the client is in.
Counselling is available in English only from my office in Vancouver, within the pacific standard time (PST) zone.
Rates for phone counselling are the same as my rates for in-person counselling and must be prepaid by PayPal prior to your appointment time. You incur no long-distance charges as long as you provide me with a Canadian telephone number. I call out to Canadian phone numbers only.
To maximize your phone counselling experience, please ensure that you have access to a quiet, private space with no distractions. Being interrupted by others often interferes with people’s ability to open up in a session, is distracting, and compromises your confidentiality. Avoiding computer use and turning off any other devices also ensures you get the most out of telephone counselling. Please ensure that you have phone service with good reception.
Not everyone is a suitable candidate for phone counselling. If you are experiencing suicidal thoughts, psychosis, mania, are actively self-harming or are engaging in other behaviour that compromises your safety, I am not able to provide phone counselling. I am more than willing, however, to assist in directing you to in-person counselling alternatives or crisis counselling services.
Currently, I provide phone counselling on rotating weekdays three times a month. There is currently no waiting list for phone counselling.
If you would like to give phone counselling a try, I welcome you to fill out an interest form so we can discuss your situation and needs further.